1. Introduction
Welcome to tvinternetoffers.com (“we,” “us,” “our,” or the “Website”). TVInternetOffers.com is operated by DNB Clientele Solutions LLC, located in Dothan, Alabama. We are an independent sales and marketing dealer covering home internet, television, and phone options in the United States. We take the privacy of our visitors seriously and are committed to protecting personal information.
This Privacy Policy describes the types of information we collect when you visit our Website or interact with us by phone, email, or online forms; how we use, store, and protect that information; when we may share it; and the rights available to you.
2. Information We Collect
2.1 Information You Voluntarily Provide
We may collect personal information you choose to provide when you:
- Submit an inquiry or contact request, including your name, email address, phone number, and message.
- Call our sales team and share your service address or contact details while inquiring about available plans.
- Email us at support@tvinternetoffers.com.
- Request a quote, check availability, or place an order for telecommunication services.
2.2 Information Collected Automatically
Depending on browser settings and security configurations, we or our service providers may collect technical information such as:
- Internet Protocol (IP) address and approximate geographic location (city or region).
- Browser type, version, and language settings.
- Device type, operating system, and screen resolution.
- Pages visited, time spent on pages, click activity, and referring or exit pages.
- Visit date and timestamp.
2.3 Information From Telephone Calls
When you contact our sales team, phone calls may be monitored or recorded for quality assurance, training, and compliance purposes in accordance with applicable laws.
3. How We Use Your Information
- Respond to inquiries, provide quotes, and discuss available internet, TV, and phone offers.
- Check service availability and plan eligibility at your address.
- Process new service orders and coordinate installation with authorized carriers.
- Contact you regarding your service request.
- Improve the usability, performance, and security of our Website.
- Detect, prevent, and address technical or fraudulent issues.
- Comply with legal obligations and enforce our Terms & Conditions.
4. Cookies and Tracking Technologies
The Website may use standard cookies and similar technologies to support core website functionality, ensure security, and measure advertising campaign performance. You can control or disable cookies through your browser settings.
5. Advertising and Analytics
We may advertise online to help customers connect with telecommunication services. Standard advertising tags may measure conversions or interactions. You may manage your ad preferences through the ad settings in your browser or advertising platform, or through an industry opt-out tool.
6. How We Share Your Information
We do not sell personal information for monetary payment. We may share necessary details:
- With participating service providers: To check address-level availability and process authorized service orders upon your request.
- With technical service vendors: To securely host, operate, and maintain website infrastructure and telephony systems.
- For legal and safety reasons: When required by lawful process, subpoena, or to protect rights and safety.
7. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, or misuse.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and satisfy legal obligations.
9. Children’s Privacy
This Website is directed to a general adult audience and does not knowingly collect information from children under the age of 13.
10. Your Privacy Rights
Depending on your state of residence, you may have statutory rights regarding your personal information, including the right to request access, deletion, or correction of your information. To exercise these rights, please contact us at support@tvinternetoffers.com.
11. Contact Us
For questions or requests regarding this Privacy Policy, contact:
DNB Clientele Solutions LLC (operating TVInternetOffers.com)
Address: Dothan, Alabama | Email: support@tvinternetoffers.com | Phone: Phone number to be added (Mon–Sat 8:00 AM–10:00 PM Eastern Time; Sun 9:00 AM–8:00 PM Eastern Time)